Privacy Policy
Proctorly.ai Privacy Policy:
This Privacy Policy explains how Proctorly.ai (“Platform”, “Service”) collects, uses, stores, and protects personal data when providing online examination delivery and remote proctoring services.
This policy applies only to Proctorly.ai and does not cover other TatvaOne.ai products.
1) Who We Are (Roles & Legal Position)
Proctorly.ai is provided by:
- TatvaOne Labs FZCO, UAE
- JNANA AI LABS PRIVATE LIMITED, India
Controller vs Processor
- University / Institution acts as Data Controller (GDPR) / Data Fiduciary (India DPDP Act)
- Proctorly.ai acts as Data Processor under institutional instructions
2) What Data We Process
- Student name, email, enrollment identifiers
- Exam identifiers and attempt status
- Webcam frames, screen recordings (configurable)
- Device, network, and security logs
3) Why We Process Data
- Secure authentication and exam access
- Identity verification
- Exam integrity monitoring
- Auditability and dispute resolution
4) Legal Basis of Processing
GDPR
- Performance of contract
- Legal obligation
- Legitimate institutional authority
India DPDP Act
Processing occurs under valid notice, consent, or permitted grounds defined by the University/Institution.
5) Proctoring & Human Review
Proctorly.ai may generate risk indicators. Final exam integrity decisions are made by authorized University personnel.
6) Data Retention
- Proctoring evidence retained up to 2 days
- Extended retention only with institutional authorization
7) Access Control
- Authorized University personnel
- Authorized Proctorly.ai staff for support
- Role-based access control and audit logs
8) Data Sharing & Third Parties
Proctorly.ai does not sell personal data. Subprocessors operate under contractual safeguards.
9) Security Measures
- Encryption in transit and at rest
- Secure storage and access controls
- Incident response procedures
10) International Data Transfers
Transfers are protected using DPAs and Standard Contractual Clauses where required.
11) Student Rights
Rights requests are handled via the University/Institution acting as Data Controller.
12) Cookies
Only essential cookies are used. No advertising cookies are used during exams.
13) Children / Minors
Institutions are responsible for obtaining required consents for minors.
14) Contact & Grievance
Email: info@tatvaone.ai
15) Policy Updates
Updates will be published with revised effective dates.