---
title: "Terms and Conditions"
url: https://proctorly.ai/terms-and-conditions/
date: 2026-05-29
modified: 2026-05-29
author: "lineesh.kumar"
description: "Proctorly.ai Terms of Service: These Terms govern the access and use of Proctorly.ai, an online examination delivery and remote proctoring platform.These Terms apply only to Proctorly.ai.1) PartiesA) Institutional Use (Primary Model)University/Institution..."
word_count: 375
---

# Terms and Conditions

## Proctorly.ai Terms of Service:
These Terms govern the access and use of **Proctorly.ai**, an online examination delivery and remote proctoring platform.

These Terms apply only to Proctorly.ai.

## 1) Parties
A) Institutional Use (Primary Model)

- University/Institution = customer and authorized administrator- Students/Candidates = authorized users invited by the Institution- Proctorly.ai = service providerB) Student Use

Students access Proctorly.ai as part of an institution-managed exam. Proctorly.ai does not provide the exam content independently.

## 2) Scope of Services
- Exam access workflows and session handling- Candidate authentication (via institutional SSO where enabled)- Identity verification and integrity monitoring- Exam evidence capture and reviewer tools (as configured)- Exam audit logs and reporting
## 3) Authentication & SSO
- Institutional SSO using OAuth 2.0 / Identity Provider integration, where enabled- Institution-issued credentials and authorized access methodsProctorly.ai does not store institutional LMS passwords when OAuth/SSO is used.

## 4) Candidate Obligations
- Use their own identity and valid credentials- Follow the institution’s exam rules and instructions- Not use unfair means, impersonation, or prohibited materials- Maintain proper exam environment as instructedViolations may result in exam flagging, review, or action by the institution.

## 5) Proctoring Evidence & Exam Integrity
- Webcam frames / video- Screen recording- Exam event markers and logsEvidence is accessible only to authorized institution personnel and retained as per institutional policy (e.g., 2 days).

## 6) Acceptable Use & Prohibited Activities
- Attempt to bypass monitoring controls- Tamper with the platform- Introduce malware or automation tools- Access another user’s account or exam content
## 7) Confidentiality & Security
Proctorly.ai applies reasonable security safeguards. Institutions are responsible for role assignments, reviewer access control, and exam configuration governance.

## 8) Availability & Support
Proctorly.ai aims for reliable availability during exam windows but may conduct maintenance with prior notice where feasible.

## 9) Data Protection & Privacy
Use of Proctorly.ai involves processing personal data as described in the Proctorly.ai Privacy Policy.

- University = Controller / Fiduciary- Proctorly.ai = Processor
## 10) Intellectual Property
Proctorly.ai retains ownership of platform software, algorithms, system design, and documentation. Universities retain ownership of exam content and student records.

## 11) Limitation of Liability
- Not liable for institutional disciplinary decisions- Not responsible for candidate network or device constraints- Liability limits may be governed by institutional contracts
## 12) Termination / Access Removal
The University/Institution may revoke student access at any time. Proctorly.ai may suspend access where misuse or security risk is detected.

## 13) Governing Law & Jurisdiction
Governing law may be defined by the commercial agreement and does not override mandatory local data protection laws.

## 14) Contact
Support & Legal: [info@tatvaone.ai](mailto:info@tatvaone.ai)

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India

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+91 95000 79331

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