FAQ Guide: Common Questions Answered Clearly

FAQ Guide: Common Questions Answered Clearly

FAQ Guide covering common questions with clear answers. Learn everything you need in one place with this simple and helpful FAQ guide.

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We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones

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General Questions

Q1. What does Proctorly do?

A1. Proctorly is an enterprise AI-powered proctoring platform that secures online exams, prevents cheating, ensures compliance, and delivers trusted assessment results.

 

Q2. How does Proctorly ensure exam integrity?

A2. It enforces identity and session integrity using liveness detection, continuous facial verification, concurrent login detection, and geo-tagging to prevent impersonation and unauthorized access.

 

Q3. Is Proctorly compliant with data protection regulations?

A3. Yes, Proctorly supports compliance with global regulations including GDPR and India’s DPDPA, along with DPIA and data agreement support for institutional requirements.

 

Q4. How does Proctorly protect user privacy?

A4. Proctorly follows a privacy-first approach with data minimization, no biometric storage, and strict PII protection through controlled access and retention policies.

 

Privacy & Support

Q1. How does Proctorly ensure user privacy during exams?

A1. Proctorly uses a privacy-first architecture with strict data minimization, ensuring only essential data is collected and used solely for exam integrity.

Q2. Does Proctorly store biometric data?

A2. No, Proctorly performs facial verification for identity checks but does not store any biometric templates.

Q3. What kind of personal data does Proctorly collect?

A3. Only necessary data required for exam monitoring and integrity is collected, following purpose limitation principles.

Q4. How is personal data protected?

A4. Proctorly secures data through controlled access, defined retention policies, and detailed access logging to prevent misuse.

Pricing Package

Q1. Does Proctorly offer a free trial?

A1. Yes, Proctorly provides a 3-day free trial so you can explore its AI-powered proctoring features before committing.

Q2. What pricing plans are available?

A2. Proctorly offers flexible pricing packages tailored to institutional needs, including solutions like Proctorly Integrate, Proctorly Code, and Proctorly Secure.

Q3. Is pricing based on usage or subscription?

A3. Pricing is structured to support scalability and may vary based on usage, features, and institutional requirements.

Q4. Can I customize a pricing package for my organization?

A4. Yes, Proctorly allows customized packages to match your exam volume, compliance needs, and integration requirements.