Trust Center

Subprocessors

The third parties that help us deliver Proctorly, what they process and where.

A subprocessor is a third party we engage to process personal data on behalf of our customers, such as a hosting provider. Every subprocessor works under a written contract that limits what it can do with the data. Proctorly data is hosted in the client’s geographic location by default, and institutions can keep data in their own S3 bucket.

Current subprocessors

Subprocessor Purpose Data processed Location
Amazon Web Services Cloud hosting and storage for Proctorly Customer account data, candidate exam data The client’s geographic location by default

Customers receive the full, current list of subprocessors, with their locations, in the data processing agreement. You can also request it at [email protected].

Changes to this list

Before a new subprocessor starts processing customer data, we notify customers and update this page. Customer agreements explain how an institution can object to a new subprocessor.

See proctoring privacy for what each assurance level captures, and security for hosting and access controls. To request the current list, contact us and choose “CIO or IT head” as your role, or email [email protected].

For legal, privacy and IT reviewers

Talk to us about your next exam season

Share your exam calendar and candidate numbers, and we will propose an assurance level and a setup plan before you commit.

Prefer email? Write to [email protected] and we will reply in writing.